QuestionPro Survey - San Diego Zoo Web Site Survey

Thank you for taking our brief survey. It should take no more than a few minutes to complete the questionnaire. There are 12 required questions.

Your survey responses will be strictly confidential, and will be used to guide us as we strive to make SanDiegoZoo.org an even better Web site for you.

Thank you very much for your time and support.

The San Diego Zoo Web Team

Questions marked with a * are required.

1. Why do you visit SanDiegoZoo.org? Please check all that apply. *

To plan a personal visit to the Zoo or Wild Animal Park

To plan a school visit to the Zoo or Wild Animal Park

To watch animals on live cams

To view videos of animals

To learn about plants and/or animals

To buy tickets to the Zoo or Wild Animal Park

To find vacation/hotel ticket packages

To find special experiences to enhance a visit to the Zoo or Wild Animal Park

To play games

To learn about conservation, ecology and/or environmental issues

To make a donation

To look for a job or volunteer opportunity

To plan an event at the Zoo or Wild Animal Park

To buy or renew a Zoo membership

To shop for Zoo merchandise

Other

2. Did you find what you were looking for? *

Yes

3. Did you find something you were NOT looking for that appealed to you? *

Yes

If yes, what did you find that you were NOT looking for that appealed to you?

4. With 10 being "Very Easy to Use," and 1 being "Very Difficult to Use," how would you rate your ability to find your way around the SanDiegoZoo.org Web site? *

10
9
8
7
6
5
4
3
2
1

What kind of problems did you encounter using our Web site?

5. With 10 being "Very Positive" and 1 being "Very Negative," please rate your experience using the SanDiegoZoo.org Web site. *

10
9
8
7
6
5
4
3
2
1

What about the SanDiegoZoo.org Web site may have caused you to have a negative impression?

6. Are you a member of the San Diego Zoo and Wild Animal Park? *

Yes

7. Are you a member or user of any of these social networking Web sites? Please check all that apply. *

MySpace

Facebook

Flickr

Twitter

I don't use any social network sites

Other

You can become a San Diego Zoo Facebook fan here.

Are you a fan of the San Diego Zoo Facebook page? *

Yes

You can follow the San Diego Zoo on Twitter here.

Do you follow the San Diego Zoo on Twitter? *

Yes

8. Have you ever made a donation to the San Diego Zoo online? *

Yes

9. Do you use a mobile phone or portable personal organizer that can browse Web pages? *

Yes

10. Where do you live? *

San Diego County

Other Southern California (Orange, Los Angeles, Imperial, or Riverside Counties)

Other California or Arizona

Other United States

Outside the United States

Are you: *

Male

Female

What is your age? *

12 or under

13-17

18-24

25-34

35-44

45 or older

11. What do you like about the SanDiegoZoo.org Web site?

12. What could we be doing better? Please give specific recommendations if you have them.